ParkRequest
Overnight Guest Parking Permit Management Platform
The modern, all-in-one digital parking solution for HOAs, condo associations, apartment communities, and property management companies.
Before & After ParkRequest
Why ParkRequest?
Eliminate Paper Permits
No more printed forms, windshield tags, or handwritten logs. Everything is digital, searchable, and auditable.
24/7 Self-Service
Residents submit permits from any device, anytime — no calls to the office, no waiting for business hours.
Reduce Towing Disputes
A complete digital audit trail of every permit decision means fewer complaints and clear accountability.
Multi-Property Ready
Manage unlimited communities from one platform. Each property gets independent settings, users, and rules.
Complete Platform Features
Resident Portal
- Online overnight guest parking permits — submit in under 30 seconds
- Multi-night date range permits for extended visits
- Default vehicle profiles — save license plate data for quick entry
- Recurring permits for regular visitors
- Complete permit history with cancel/resubmit capability
- Multi-property support — one account, multiple communities
- Support ticket system for help requests
Management Dashboard
- Real-time dashboard — tonight's permits, pending approvals, community stats
- User management with approval workflows
- CSV resident import with auto-approval matching
- Configurable permit limits — per unit, nightly, weekly, monthly
- Full activity reporting — filter by date, unit, plate, or status
- Property branding — custom logo, colors, and name
- Vendor account management with contract timeframes
Security Guard Tools
- Guard dashboard with all active overnight permits
- Instant license plate search and verification
- Real-time permit updates — no page refresh needed
- Violation logging and reporting
- Night approval workflows for patrol vendors
Enterprise Administration
- Global superadmin panel for cross-property oversight
- Automated database backups with Google Drive upload
- Full REST API and WebSocket real-time feeds
- Two-Factor Authentication (TOTP) for all user roles
- Configurable user limits and property quotas
- Automatic database migrations on update
Security & Compliance
All database tables encrypted via MySQL TDE with keyring file plugin
TLS/HTTPS enforced on all connections with HSTS headers
TOTP-based 2FA available for all roles; enforced for management accounts
All forms protected with per-session CSRF tokens
Parameterized queries and HTML escaping prevent injection attacks
Complete activity logging for permits, approvals, and administrative actions
Integrations & Technology
Full CRUD operations for permits, users, and properties with token-based auth
Real-time permit event streaming for guard dashboards and dispatch systems
Native iOS and Android app built with React Native / Expo
Transactional emails for permits, approvals, invitations, and password resets
Automated backup uploads to Google Drive for disaster recovery
15 supported languages with admin-toggleable translation system
By the Numbers
Return on Investment
Eliminate phone calls, paper handling, and manual record-keeping for a 200-unit property.
Digital audit trail provides clear evidence for every permit decision.
Always free for residents — the association covers the platform cost.
What Our Users Say
“ParkRequest cut our overnight parking complaints by 90%. The guard dashboard alone pays for itself — no more radio calls at 2 AM.”
“Our residents love the 30-second permit process. We went from 15+ daily office calls about parking to nearly zero.”
“The WebSocket feed gives my patrol team instant plate verification. We can validate any vehicle in under 5 seconds without leaving the car.”
Getting Started Is Easy
Most communities go live within one week. We handle the heavy lifting.
Schedule a Demo
See the platform in action. We'll walk through your community's specific needs.
Import Residents
Upload your resident roster via CSV. We configure rules, limits, and branding.
Go Live
Residents receive invitations and start submitting permits immediately.
Mobile App for iOS & Android
Built For
🏘️ HOAs & Condo Associations
Custom permit rules, board-level reporting, auto-approval from resident lists, and full compliance histories for meetings.
🏢 Apartment & Multi-Family
Resident self-service eliminates office calls. Configurable per-unit permit limits and real-time management visibility.
🛡️ Security & Patrol Companies
Guard dashboard with instant plate lookup, real-time WebSocket feeds, and API integration for towing dispatch.
🏗️ Property Management Firms
One platform for your entire portfolio. Independent settings, staff, and rules per community — scale effortlessly.
Ready to Modernize Your Parking Management?
Contact us for a free, no-obligation quote customized to your community.